Expert Evaluation
Program Quality
3 out of 5
Privacy Explanation
Questionable Transparency
Pros
More engaging than most CBT apps/Free.
Cons
Chatbot doesn’t recognize most language written by users.
Summary
Wysa is a program with a friendly mode of delivery that is most suitable for users with mild distress (anxiety, depression). The chat-based program is more interactive and engaging than most of the mobile apps targeting mild distress that utilize CBT principles. There is a nice mix of audio tracks and videos. On the downside, even though it is presented as a bot, the Chatbot has difficulty recognizing answers and languages the user writes down (even gibberish). This may result in inappropriate responses and may be frustrating for the user.
Notes for Clinicians
Wysa could be recommended as part of ongoing treatment for patients dealing with mild distress who are already using similar techniques within treatment. The program could assist as between-session practice supporting the therapeutic process.
Evaluation date:
Tuesday, October 31, 2017